“This 1-day, instructor-led course will help leaders to manage for optimum performance. This training will address:

How to contribute to motivating work environments
How to understand the role of goal setting in performance management
How to use ideal tools to help employees set and achieve goals
How to apply a three-phase model that will help prepare employees for peak performance”

“This 1-day, instructor-led course covers the five principles that govern high-reliability organizations. This training will address:
Preoccupation with failure
Resistance to simplification
Sensitivity to operations
Commitment to resilience
Deference to expertise”